1. Introduction
Welcome to Shanza Travels & Sonaz Computer. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you use our website (www.shanzabd.com) or our services in Bangladesh and Malaysia.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services. The personal information we collect may include:
Personal Details: Name, Phone Number, Email Address, Mailing Address.
Travel Documents: Passport copies, NID copies, Birth Certificates, and Photos (required for Visa and Ticket processing).
Payment Information: Bkash/Nagad numbers, Bank transaction proofs (We do not store sensitive card PINs).
Technical Data: IP address, browser type, and cookies when you visit our website.
3. How We Use Your Information
To Facilitate Travel: Booking flight tickets, hotel reservations, and tour packages.
Visa Processing: Submitting applications to Embassies/High Commissions on your behalf.
Communication: To send you booking confirmations, updates, and invoices via WhatsApp or Email.
Marketing: To inform you about special offers, discounts, and travel updates (you can opt-out at any time)
4. Sharing Your Information
We value your trust and do not sell your personal information to third parties. However, we may share your data with:
Affiliate Partners: Our website uses third-party search widgets (e.g., Travelpayouts) to provide flight search results. These partners have their own privacy policies.
Service Providers: Airlines, Hotels, and Transport companies to fulfill your booking.
Government Authorities: Immigration offices and Embassies for visa processing.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the internet is 100% secure.
6. Third-Party Websites
Our website may contain links to third-party websites (e.g., airline sites, payment gateways). We are not responsible for the privacy practices or content of those third-party sites.
7. Contact Us
SIf you have questions or comments about this policy, you may contact us at:
Shanja Travels & Sonaj Computer
Phone/WhatsApp: +60 17-514 9367 | +880 1732-283567
Malaysia Office: Putrajaya, Malaysia.
Bangladesh Office: Chakkirti Bazar, Shibganj, Chapainawabganj.
Email: shanzatravels2022@gmail.com | sonazcomputer@gmail.com